Click <Accommodation plans / Reservation> on the top of our homepage. Various plans will be displayed.
Select a plan of your choice, check room availability, and go on to the next page.
Please feel free to make queries in any way convenient for you, either by phone, e-mail, or with the Inquiry Form.
Some of my group will only be having dinner and will not be staying the night. How should I make a reservation?
When you enter details of your stay, there will be a field for making requests, so please enter here how many guests will be visiting on a day trip and staying just for dinner.
Q:Do the fees include service charges and tax?
A:There is no service charge at our ryokan. All fees shown 【do not include tax】.
Q:How much is the accommodation fee?
The accommodation fees at our ryokan are decided according to the 4 factors: 【season】【day】【number of persons per room】【meal】.
See "Accommodation fees" for details.
Q:We have a young child. What are the accommodation fees?
We are very sorry. Our ryokan does not offer accommodation for children below elementary school age.
Children of elementary school age will be charged 70% of the adult accommodation fee.
Q:We will be leaving early in the morning, so we don't want breakfast. Does the fee change?
If you reserve directly by phone or through Yutone's official website, we will deduct 1,620 yen including tax from the accommodation fee if you notify us by 18:00 on the day of your stay.
We may not be able to make a deduction when you have reserved a special plan, or reserved through other websites or travel agencies. Please inquire for details.
Q:I want to drive there. Can you tell me how to get there?
We are 7 km from Kyoto-higashi I.C. and 5 km from Kyoto-minami I.C. of Meishin Expressway.
Drive 350 m to the north from Karasuma-Gojo, go west on Matsubara-dori, and take the third turning south (turn left). We are on the left side 50 m ahead.
Q:Do you have a car park?
A:We are very sorry. We don't have a car park. However, there is coin-operated parking available close by.
Q:I want to take a taxi. Can you tell me how to get there?
A:We are 2 km from JR Kyoto Station, and it will cost about 900 yen.
Q:I want to take the Hankyu Railway. Can you tell me how to get there using that service?
The nearest Hankyu Railway station is Karasuma. Go out of Exit 23 (Shijo-Karasuma Bldg. East Exit) and walk for about 7 minutes south on Karasuma-dori. Turn right onto Matsubara-dori. Take the third turning on the left (to the south). We are on the left side 50 m ahead.
Turn right onto Matsubara-dori. Take the third turning on the left (to the south). We are on the left side 50 m ahead.
Q:Do you have rooms with open-air baths?
A:All rooms are en-suite with a cypress bath, but none of the rooms have an open-air bath.
Q:Do you have bath towels and towels?
A:We have bath towels and towels ready for you in your room. We also have waffle body towels for you to use while bathing.
Q:Do you have shampoo, conditioner, and shower caps?
A:The rooms are equipped with shampoo, conditioner, body soap, shower caps, and razors etc.
Q:Do you have a humidifier?
A:All rooms are equipped with a humidifier.
Q:I am allergic to / don't like certain food ingredients. Can you accommodate this?
Yes, we can. Be sure to advise us when you make your reservation.
However, please note that we will not be able to satisfy requests regarding rice / wheat / soy bean allergies, or for the non-use of broth (bonito, kelp), or requests from vegetarians who cannot eat bonito broth.
Q:Where do you serve the meals?
A:At Ichi Shonzui on the first floor. We do not serve meals in guest rooms.
Q:I have bad knees and I want to eat in a chair.
A:All seating is with tables and chairs.
Q:We are going to be arriving late. What is the latest time we can have dinner?
A:The latest time we can start serving dinner is 19:30.
Q:We plan to leave early in the morning. What time does breakfast start?
We start serving breakfast at 7:30, 8:00, 8:30, and 9:00. We may be unable to prepare breakfast before 7:30.
If you are leaving early, we will cancel your breakfast and make a deduction from your accommodation fee, so please consult us, and notify us by 3 days before your stay.
Q:How many days before the stay does the cancellation fee arise?
A:From 20 days before your stay. Please read the Accommodation Clause for details.
Q:Is there a place I can smoke?
A:We are very sorry. The entire ryokan is non-smoking. Please refrain from smoking within the building.
Q:Do you accept credit card payment?
We accept most credit cards (see below).
Q:Can we leave our baggage with you before and after check-in?
Yes, you can leave your baggage with us before and after check-in.
If you are coming from JR Kyoto Station, there is a paid Carry Service for sending your baggage from the station to the inn.
See the Carry Service website for details on location etc.